Offering the Full Range of Comprehensive Psychological Services with Specialties in Dialectical Behavior Therapy (DBT), Eating Disorders, & Child Services
An Insurance Guide
The Koch Center is an out-of-network outpatient
provider and does not contract directly with insurance companies. We have
instead chosen to direct our efforts toward excellence in clinical
We are able to help assist you in dealing with your insurance company.
Therefore, we have put together this help-sheet in hopes that it will make
the navigation process easier.
- Payment is made directly to the Koch Center
at the time of service. We immediately give you a statement to submit to
your insurance company for reimbursement.
- It is important for you to call your
insurance company in advance so that you will be clear about what your
out-of-network benefits are. You should also find out if you need any preauthorization for
treatment. We need you to let us know if we/your clinician needs to do
anything to facilitate preauthorization or ongoing authorization.
- Most insurance companies have different pools
of benefits for inpatient vs. outpatient treatment. Additionally, some
insurance companies will “flex” your inpatient benefit to pay for outpatient
treatment. For example: You may have 30 days of unused inpatient benefits
and no more outpatient benefits. It is possible that your insurance
company will count each day of inpatient benefit as 3 days of outpatient
treatment. PLEASE REMEMBER: All insurance companies are different. There
is no standard. You must ask about each specific benefit.
- If you have any questions about insurance and
treatment at The Koch Center, please feel free to call or email us. We are
glad to answer any questions and to help guide you in this process.
For more information call (201) 670-6450 or email firstname.lastname@example.org.
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