Insurance Guide

An Insurance Guide

The Koch Center is an out-of-network outpatient provider and does not contract with insurance companies.  We have instead chosen to direct our efforts toward excellence in clinical treatment.
We are able to help assist you in dealing with your insurance company.  Therefore, we have put together this help-sheet in hopes that it will make the navigation process easier.
  1. Payment is made directly to the Koch Center at the time of service.  We will give you a statement to submit to your insurance company for reimbursement under any out-of-network insurance benefits you may have.
  2. It is important for you to call your insurance company in advance so that you will be clear about what your out-of-network benefits are.  You should also find out if you need any preauthorization for treatment.  We need you to let us know if we/your clinician needs to do anything to facilitate preauthorization or ongoing authorization.
  3. If you have any questions about insurance, fees, and treatment at The Koch Center, please feel free to call the business office at (201) 541-6420 ext. 8 or email us (  We are glad to answer any questions and to help guide you in this process.
  4. We are able to provide a “Good Faith Estimate” of fees for services.  Contact the business office for more information at (201) 541-6420 ext. 8 or email us (